Frequently Asked Questions

 

If you've got a question about one of our products or how to use them,
the chances are, someone has already asked it before.

 

In this section you'll find a list of commonly asked questions. 

Please take a moment to read through them
to see if your question has been asked before.

 

Don't despair if you can't find the answer you're looking for.  Check out our comprehensive
support and product documentation, or you could always get in touch.

Frequently Asked Questions (FAQs)

  • What do I need to do to accept bitcoin payments

    Accepting bitcoin payments couldn't be easier.  Simply download the payment plugin for your Joomla J2Store and follow the installation instructions. A small amount of configuration is required in order to complete the installation but the process is well documented and does not require any specific technical skill. Read More

  • Can I apply discounts to products?

    Discounts can be applied in a number of different ways according to your requirements.  A discount can be a fixed value or expressed as a percentage of a products base price or sale price.   The discount can be applied to one or more products, one or more categories and even one or more user access groups. Read More

  • Can I apply a transaction fee?

    Yes, you can apply a transaction fee to the total order value. Transaction fees can be a fixed value or expressed as a percentage of the total order value. Read More

  • Can I pay for the plugin with bitcoin?

    You certainly can.  Capitalise on the growth of your bitcoin investments by purchasing a plugin with bitcoin.  If you've made some money with a bitcoin investment recently (and let's face it - it's hard not to !) the cost of a plugin will represent far less in real terms. Read More

  • Are other retailers accepting bitcoin?

    As bitcoin crosses over into the mainstream finances, more and more retailers are recognising the need to accept bitcoin as a method of payment.  By accepting bitcoin payments you're putting yourself ahead of your competitors. The growth in the value of bitcoin and your ability to accept it as payment means the value of your goods or services to your customer are a fraction of their advertised cost. Read More

  • Do I need to open an account with Blockchain?

    To use the Blockchain payment plugin for J2Store you will need to open an account with them.  The process is quick and easy and is FREE.  You will need an account in order to request an API Key, an extended public key (xPub) and to create a wallet to accept your payments.  Once you have these details, you can enter them into the plugin configuration interface and you're ready to start accepting bictoin ! Read More

  • Do I need to change my existing J2Store installation

    No.  Our payment plugins are designed to work seamlessly with existing installations of J2Store.  The existing J2Store order flow is not affected.  The package contains overrides of theJ2Store layouts to enable the user to view their order items in bitcoin, but it is not a mandatory requirement to apply the overrides. Read More

  • What is the secret key

    The SECRET KEY is a plain text STRING configured in the admin plugin settings. Iincoming notifications from your Blockchain.info account are verified as being requested by you, to prevent malicious requests and notifications. The SECET KEY can be ANYTHING you like but I would suggest avoiding "machine code" characters if you experience verification errors. Read More
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Feature Rich

Feature rich payment plugins for J2Store will enable you to start receiving bitcoin payments immediately.



Seamless Integration

Integrates and works seamlessly with your exitsting J2Store shop.



Easy Customization

Easy plugin configuration for a high degree of customisation.



Well Documented

A detailed description of the parameters to get you started quickly.



Easy To Use

No technical skill required to set it up.



Multi Currency

Accept Bitcoin whatever the currency configuration of your j2Store.



Full Support

Plugin installation, integration and usage support.

Offer discounts

Entice your customers with a discount for paying with Bitcoin.

Discounts can be a fixed value or a percentage of an order line item.

Apply discounts to products, categories or specific users access groups.

 

 

 

 

 

 

 

 

Charge transaction fees

Set your own transaction fees to cover the cost of processing the bitcoin payment.

Transaction fees can be a fixed value or a percentage of the total order value.

Show or hide the transaction fees from the customer.

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